Built-in intelligent QC module: users create custom rules for keywords, semantics, scripts, banned terms, and service process. It auto-inspects all transcribed recordings, scores each session by custom rules, and outputs intuitive QC results.
Replace manual sampling with automated screening. It cuts labor, solves low efficiency, inconsistent standards, and limited coverage, detects service gaps and risks, and provides standardized QC data for service improvement, staff assessment, and process optimization.
Two flexible meeting analysis modes for diverse office scenarios: real-time transcription during meetings, and instant full-text generation after meetings for quick summarization, extraction, and AI analysis.
Record and store audio, then analyze selected files anytime—no time limit. Supports instant review and async processing for meetings, interviews, and retrospectives, saving manual notes.
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